Overview
Ipoh Plumbing Services is a lead-generation and plumbing-matching service. We help customers in Ipoh connect with independent plumbing service providers. We do not directly employ plumbers or perform plumbing work. This policy explains how we handle your information.
Information you provide
When you submit an enquiry, you may provide your name, phone number, area, a description of the plumbing problem, your preferred appointment time, and uploaded photographs. You may also message us on WhatsApp.
How we use your information
We use your details to assess your enquiry and to connect you with one or more independent plumbing service providers for quotation and service purposes. By submitting an enquiry and consenting, you agree that your contact details, location, job description and uploaded photographs may be shared with those providers.
Service providers
Independent providers in our network are responsible for their own handling of information once it is shared with them for quotation and service purposes. We encourage you to confirm a provider's own terms before engaging them.
Your choices
You are not required to submit an enquiry form; WhatsApp remains available as an alternative. You may withhold optional information such as photographs. You can request that we stop using your details by contacting us on WhatsApp.
Contact
For any privacy questions, message us on WhatsApp and we'll respond as soon as we can.